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Privacy policy

1) ThriftBite Privacy Policy and Terms of Service

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Before you use ThriftBite, please read and agree to our Privacy Policy and Terms of Service below. These terms apply to both buyers and sellers. By signing in, you confirm that you have reviewed and accepted these terms to access the app.

Privacy Policy

For Buyers and Sellers

At ThriftBite, we prioritize your privacy and data security. This policy outlines how we collect, use, share, and protect your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation

(GDPR).

1. Information We Collect

Buyers:

  • Name, email address, and phone number for account creation.
  • Payment details (processed securely via third-party payment processors such as Stripe or PayPal).
  • Location data (to display nearby deals, if location services are enabled).

Sellers:

  • Business name, owner’s contact details, and payout details (for order processing and commission settlements).
  • Food listings, pricing, and business operation hours.

Both:

  • App usage data (e.g., order history, preferences, and interactions).
  • Device information (e.g., IP address, operating system, and browser type) for analytics and fraud prevention 2. How We Use Your Information
  • To facilitate transactions between buyers and sellers.
  • To send order confirmations, payment receipts, and promotional updates (opt-out available).
  • To improve user experience and app functionality.
  • To comply with legal and regulatory requirements.

3. Who We Share Your Information With

  • Buyers: Your order details (e.g., name, pickup time) are shared with sellers to fulfill your purchase.
  • Sellers: Your business and payout details are shared with our payment processor to complete transactions.
  • Third-party service providers (e.g., payment processors, Google Analytics) that help us operate the platform, all of whom are bound by strict confidentiality agreements.

4. Your Privacy Rights

  • You can request access to your personal data or ask us to delete it by emailing privacy@thriftbite.com.
  • You can opt out of promotional communications anytime.
  • We will respond to data requests within 45 days in accordance with applicable privacy laws.

5. Data Security

  • We employ industry-standard encryption to protect your personal information.
  • While we take every precaution, no system is 100% secure, and we are not liable for breaches beyond our reasonable control.

6. Cookies and Tracking Technologies

  • We use cookies to enhance performance and personalize user experience.
  • Users can adjust browser settings to limit cookies, though certain features may be affected.
  • For privacy-related inquiries, contact support@thriftbite.com.

Terms of ServiceFor Buyers

1. ThriftBite’s Role

  • ThriftBite is a marketplace that connects buyers with food vendors; we do not prepare, store, or deliver food.
  • Food availability, descriptions, and pricing are solely determined by sellers, not ThriftBite.

2. What You’re Buying

  • Food sold through ThriftBite may be near expiry, surplus, or discounted for quick sale. descriptions.
  • The seller is responsible for ensuring food safety, quality, and accuracy of

3. Your Responsibilities as a Buyer

  • Review food listings carefully before purchasing.
  • No cancellations or refunds after a purchase unless the seller agrees.
  • Use the app lawfully—no reselling of food purchased through ThriftBite.

4. Liability and Disclaimer

  • ThriftBite is not responsible for food quality, freshness, allergies, or dissatisfaction.
  • Any issues with an order must be resolved directly with the seller.
  • ThriftBite is not liable for illnesses, injuries, or damages resulting from consuming food purchased through the platform.
  • Our maximum liability for any dispute is limited to the refund of the purchase amount.

5. Account Use and Termination

  • You are responsible for keeping your account secure.
  • ThriftBite reserves the right to suspend or terminate accounts for fraud, abuse, or violation of policies.

For Sellers

1. Your Role as a Seller

  • You are responsible for listing, preparing, and fulfilling orders placed through the ThriftBite app.
  • ThriftBite does not handle food or verify inventory.

2. Seller Obligations

  • You must accurately describe food items (e.g., “day-old bread,” “expires today”).
  • You must comply with all food safety regulations applicable to your jurisdiction.
  • You must maintain valid food handling permits and ensure all food sold meets health and safety requirements.

3. Payment and Fees

  • ThriftBite takes a commission from each completed sale, deducted at the time of payout.
  • Payouts are processed via Stripe or PayPal and are subject to standard processing

4. Indemnification & Legal Responsibility

  • Sellers are fully responsible for the safety, quality, and accuracy of food listings.
  • Sellers agree to indemnify and hold ThriftBite harmless from any claims, lawsuits, or
  • liabilities resulting from their food, business practices, or interactions with buyers.
  • If a legal dispute arises from a transaction, the seller assumes full financial and legal responsibility.

5. Insurance

  • Sellers are required to carry liability insurance and may be required to add ThriftBite as an additional insured party upon request.

6. Customer Disputes and Refunds

  • Sellers are expected to handle all customer complaints and process refunds at their discretion.
  • If a customer files a dispute, ThriftBite may mediate but will not issue refunds on behalf of.

7. Platform Rights and Account Termination

ThriftBite reserves the right to remove listings, suspend accounts, or terminate partnerships for: 

Selling expired, unsafe, or misrepresented food items.

Repeated customer complaints.

Non-compliance with food safety regulations.

Dispute Resolution

  • Any disputes must first be addressed directly between the buyer and the seller.
  • If unresolved, ThriftBite may offer mediation, but we are not responsible for enforcing resolutions.
  • By using ThriftBite, you waive the right to file a lawsuit against ThriftBite for disputes related to food purchases.

Limitation of Liability

  • ThriftBite is not responsible for financial losses, health concerns, or other damages related to transactions.

By using ThriftBite, you accept all risks associated with food purchases and agree not to hold ThriftBite liable.

Acknowledgment & Agreement

By signing in You confirm that you have:

Reviewed and accepted ThriftBite’s Privacy Policy

Reviewed and accepted ThriftBite’s Terms of Service

Understood that ThriftBite is a platform, not a food provider, and that sellers are responsible for food safety

If you do not agree, please exit the app or contact support@thriftbite.com for assistance.